Previous iterations have been a bit dated in terms of UI, but modern versions are pretty good. What interactions are bizzare? Leaving comments, approving a change and running presubmit tests are all pretty straightforward.
I'm fine with a company getting things wrong from time to time. What I don't like is the attitude where they walk into the room and start moving the furniture around while smugly dismissing or ignoring talented and established people. Then after a bit of milling around they just give up and leave the room and everyone has to clean up the mess.
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