Hey Everula, I'm going to be launching something similar with Intercom support soon, and would love to talk to you about your use case and how I can help you. You can email me at calhinshaw@gmail.com! https://www.responseautomator.com/

Probably, but not in the nearest future. We'll have LiveChat (livechatinc.com) in a few weeks (probably even this month). Thanks for the info about the typo!