No, brazzy is absolutely right, my whole point with this article was to question the easy and commonly accepted "blame the customer" explanation.
That being said, maybe it's your own experience that cheap customers have an overgrown sense of entitlement, so I'm not saying it's entirely impossible. It's just not the point I was making :)
That being said, maybe it's your own experience that cheap customers have an overgrown sense of entitlement, so I'm not saying it's entirely impossible. It's just not the point I was making :)