The problem is that everyone has a different opinion. If you let a single user drive the design then that single user might love it, but everyone else will hate it.
Bespoke designs are often really terrible. Have you ever shopped for a house?
You know immediately when the previous owner had their stupid whims indulged by contractors with dollar-signs in their eyes. The house is ugly, non-functional and is not going to get the sellers price.
The next owner will undo nearly all of the work, and the contractor will cash in on both ends.
As engineers, we like to think we're the contractor in this scenario. But it's actually just an LLM.
I've been in a similar situation as the GP. 15 years ago my first job after college was at a large Fortune 500 building LOB apps. The company was full of departments that were run entirely out of a massive Excel spreadsheet (hundreds of MB or more), or better yet a totally custom thing built on Access97 and VB made by a guy who retired 10 years ago. More than a few of the people in these departments had been in the same job for 20+ years and literally done the job the same way the whole time. Our mandate was not to modernize their business processes or make them friendly to automation, it was literally to indulge their stupid whims. But at least at the end they would be on an app where IT had access to the source code, could ensure databases were backed up, etc.
Sure, but these are small departmental apps, 20 users or less in most cases. It’s not like everyone is using every app. The alternatives at this scale are far worse.
Bespoke designs are often really terrible. Have you ever shopped for a house?
You know immediately when the previous owner had their stupid whims indulged by contractors with dollar-signs in their eyes. The house is ugly, non-functional and is not going to get the sellers price.
The next owner will undo nearly all of the work, and the contractor will cash in on both ends.
As engineers, we like to think we're the contractor in this scenario. But it's actually just an LLM.