The problem is that 'not a technical person' is a dying breed.
Take a long-term view of things - anyone born after 1985 will be the dominant demographic in 20 years. These people are more technically literate than the current dominant demo.
So yeah. My mom doesn't know IE from Chrome, but my 12 year old nephew does, as do all his friends. In 20 years, my mom will be 85, my nephew and his generation will be the dominant demo
Take a long-term view of things - anyone born after 1985 will be the dominant demographic in 20 years. These people are more technically literate than the current dominant demo.
So yeah. My mom doesn't know IE from Chrome, but my 12 year old nephew does, as do all his friends. In 20 years, my mom will be 85, my nephew and his generation will be the dominant demo